Questions?

Before Contacting Support

Visit the FAQ for immediate answers about:

  • How NeuralSync™ works

  • Product details and usage

  • Download access

  • Device compatibility

  • Purchase questions

  • And more

Please review it before submitting a message.→ Go to FAQ 

Continue only if your inquiry meets our support guidelines.

What Support Covers

NeuralSync™ provides precision-engineered neuro-frequency technology for individual use. Support can assist with:

  • Product access and download issues

  • Account or order-related questions

  • General guidance in selecting recordings

What Support Does Not Provide

Support does not offer:

  • Personal coaching

  • Individual metaphysical or experiential interpretation

  • Medical, psychological or therapeutic advice

  • Custom protocol design. To purchase a custom recording begin here.

We operate solely through online communication and do not accept phone calls.

Contact Support

Self-Directed System

NeuralSync™ is a self-directed frequency system and not a therapeutic program or interpersonal guidance service.
Recordings function as stand-alone frequency environments designed for private use.

Intellectual Property

NeuralSync™’s methods, technologies, and frequency structures are proprietary. Requests for confidential specifications or internal research cannot be fulfilled.

Please note: confrontational or speculative metaphysical messages are not engaged. All communication is archived.

Collaboration & Programs

We do not participate in affiliate programs, joint ventures, spiritual collaborations or reseller arrangements.

Custom NeuralSync™ recordings designed around unique energetic or cognitive goals are offered here. Each project is carefully designed for full integration within the NeuralSync™ framework, ensuring technical accuracy and a deeply personalized listening experience.

Savings & Trials

Explore our current discount offers here.


Want to experience NeuralSync™ first? Download our  Introduction sessions.

Response Time

We reply to all messages within 24–48 hours.
If you don’t see a reply, check your spam folder and resend if needed.

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